Kids Experience Manager

Team & Program Management: Lead daily operations of crèche, kids, and teens clubs, ensuring safe, fun, and high-quality experiences. In-season, supervise activities and manage employee schedules to ensure smooth operations.

Guest Relations: Welcome families, communicate effectively with parents, and promote all children’s activities across the resort.

Operations & Administration: Manage bookings, budgets, inventory, and compliance with health, safety, and safeguarding standards. Off-season, review policies, update procedures, and prepare programs and resources for the next season.

Training & Leadership: Recruit, train, and mentor employees, supporting team development and performance.

Planning & Development: Design seasonal programs, update policies, and collaborate with other departments to enhance guest experiences. Off-season, plan new activities, coordinate with external partners, and prepare for the upcoming season

• Proven childcare leadership/operations experience, ideally in hospitality or resorts.
• Strong knowledge of child development, safeguarding, and health & safety.
• Proven ability to manage teams, HR processes, and cross-department collaboration.
• Excellent communication, organization, and leadership skills.
• Relevant childcare, education, or management qualification preferred.
• As part of our commitment to safeguarding children, all staff working in the Kids Club are expected to follow our safeguarding policies and procedures. All roles are subject to Criminal Records checks.

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.