About us
Empiria Group owns, manages, and operates a distinctive collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels™ by Marriott International, located in some of Greece’s most iconic destinations: Santorini, Paros, Milos and the Peloponnese.
With more than 30 years of expertise and a team of over 400 associates, Empiria Group is driven by a shared purpose: to create space for joy through elevated hospitality experiences. Our culture is shaped by four core values — finding joy, always elevating, exuding passion, and leading with purpose — guiding everything we do.
At Empiria Group, hospitality is more than a profession. It is a craft, a mindset, and a journey of continuous growth.
Role Overview
The Spa Therapist is responsible for providing high-quality spa treatments and wellness services to guests, ensuring that each guest receives a relaxing and personalized experience. This role requires a thorough understanding of spa treatments, strong interpersonal skills, and the ability to create a calm, welcoming atmosphere for clients.
Key Accountabilities
- Deliver high-quality spa treatments, including massages, facials, body treatments, and other specialized services, in line with spa standards and guests’ individual needs.
- Conduct pre-treatment consultations to assess guests’ wellness needs and recommend appropriate treatments or spa packages.
- Ensure an exceptional guest experience by clearly explaining treatment options, addressing questions, and creating a calm, welcoming, and relaxing environment.
- Maintain the highest standards of cleanliness, hygiene, and safety in treatment rooms and spa areas, in accordance with company policies and health regulations.
- Use, handle, and maintain spa equipment, products, and supplies responsibly, ensuring they are in excellent condition at all times.
- Promote spa services and retail products, providing professional aftercare advice and recommending suitable products for home use when appropriate.
- Maintain a professional appearance and demeanor at all times, acting as an ambassador of the spa’s values and philosophy.
- Handle guest feedback and concerns with discretion and professionalism, ensuring timely and effective resolution of any issues.
- Stay up to date with industry trends, new treatments, and product knowledge to continuously enhance service quality.
- Support the daily operations of the spa, including preparation of treatment areas, linen management, and restocking of products and consumables.