Customer Service Representative

🤝 Do you enjoy helping customers and finding solutions in a fast-paced environment?
📞 Are you known for your communication skills, positive attitude, and attention to detail?
✨ If so, this could be a great opportunity to grow your career in a structured and supportive environment!

          ManpowerGroup Greece, on behalf of its client, a leading multinational company, is looking for a Customer Service Representative to join its team and support daily customer service and order-related activities

📍 Location: Marousi
🕘 Working Hours: 09:00 – 17:00, Monday – Friday
💼 Employment Type: Full-time | Fixed Term Contract with the possibility of renewal
🏢 Work Model: On-Site


📋Your role:

As a Customer Service Representative, you will play a key role in supporting customers throughout the order lifecycle, ensuring efficient communication, timely issue resolution, and a consistently high level of service.

Key responsibilities:

• Review customer orders and ensure that all aspects of the Supply chain process are met to ensure that customer orders are delivered on time
• Respond in a timely and professional manner to a broad range of customer queries on a variety of topics such as delivery schedules, product returns, invoicing issues etc.
• Able to consolidate complex information and formulate appropriate responses to customers
• Show understanding of the operational processes regarding the products and their flow through the supply chain.
• Be a passionate advocate and build loyalty among new customers while answering any questions that come your way
• Show empathy to frustrated customers while solving problems and addressing unsatisfactory experiences
• Triage issues and escalate them when necessary

📌 What we are looking for:

• Previous experience in customer service or a similar role will be considered a plus
• Excellent communication skills in Greek and good level of English
• Basic to good knowledge of Excel and MS Office
• Positive attitude and customer-oriented mindset
• Strong communication and active listening skills
• Ability to stay organized and handle multiple tasks
• Team spirit and willingness to learn
• Calm and solution-oriented approach, especially when handling challenges
  
  

🎁 What We Offer:

✔️ Competitive compensation package

📚 Continuous learning and development opportunities
🌍 Exposure to an international and fast-paced business environment
🤝 Collaborative and supportive team culture
📈 Career growth opportunities within a dynamic organization



👥 Recruitment Process:

• If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview and an Excel skills assessment
• Successful candidates will proceed to two final interview stages with our client before the final hiring decision

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece