Waiter/ess

Responsibilities

• Present and describe food and beverage items on the menu to guests in an engaging and knowledgeable manner.
• Greeting guests warmly, seat them promptly, and ensure consistent, attentive service throughout the dining experience.
• Oversee table setup, maintain cleanliness and organization of dining areas, and uphold high service standards.
• Take and serve food and beverage orders accurately and in a timely manner.
• Coordinate with kitchen and bar teams to ensure accurate and prompt delivery of all orders.
• Handle guest inquiries, special requests, and complaints efficiently and professionally, ensuring swift resolution.
• Monitor inventory of dining supplies and beverages, maintain stock levels, and contribute to minimizing waste.
• Promote and upsell food, beverages, and specialty drinks to enhance guest satisfaction and increase revenue.
• Ensure compliance with all health, safety, and hygiene procedures, maintaining a clean, safe, and welcoming environment.
• Assist with service across other hotel outlets, events, and in-room dining operations as required

Requirements

• Strong knowledge of service sequence.
• Degree or diploma in Hospitality, Tourism, or a related field will be considered an asset.
• Excellent command of the English language; knowledge of additional languages will be considered an asset.
• Experience POS systems is preferred

Benefits

• Staff accommodation
• Meals when on shift
• Continuous training and development opportunities.
• Career growth opportunities within the Company