TOR Hotel Group is a family-owned business with a long heritage in hospitality, which dates back to 1925 and the opening of the first luxury hotel in Thessaloniki. Since then, the Tornivoukas family has continued its long tradition with the creation of 5 unique hotels in Northern Greece.
Join our sales team for a full time contract in a fast growing working environment as a
Sales Executive
Location: Thessaloniki
Domain of responsibility: City Hotel, The Excelsior, On Residence
Position Summary
The Sales Executive will have to listen to our clients’ needs, analyze all information, ask follow-up questions and create tailored proposals to meet and exceed expectations. Additionally, he /she will work closely with clients, event planners, and internal departments to coordinate and execute a variety of events, including corporate functions, weddings, conferences, and social gatherings.
Key Responsibilities:
- Present the company and make proposals and other external sales presentations to prospective customers to explain, negotiate and promote hotel and banquet sales
- Handle sales accounts, compose Banquet event proposals
- Work with the Chef and Hotel Manager to determine selling prices and menus for events, establish goals and help develop banquet sales budgets
- Prepare detailed banquet event orders (BEOs) and ensure all event details are communicated effectively
- Oversee event setup, execution, and breakdown to ensure client satisfaction
- Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); follow up with event host at the conclusion of the event
- Prepare and negotiate event proposals and contracts, ensuring profitability and client satisfaction
- Maintain an updated database of potential and existing clients
- Conduct site inspection of the property with new or existing partners, show rooms, banquet facilities, and all other hotel facilities for business meetings or special events
- Build and promote strong, long lasting customer relationships; maintain and develop good relations with existing partners, agents, companies and regular individual guests
- Implement activities appointed by the Director of Sales and Marketing concerning key accounts
- Cooperate with reservations department and coordinate sales operations with other departments; prepare and maintain any required documentation
- Prepare sales reports, forecasts, and event performance analysis
- Manage event deposits, invoicing, and payment follow-ups
Requirements:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Excellent knowledge of Greek and English language
- Computer literacy and experience in Opera / Fidelio programs
- Availability to travel
- Strong business sense and industry expertise, excellent communication skills
- Must be highly organized, efficient and detail-oriented, focused on accomplishing high quality results
Benefits:
- Competitive salary remuneration based on qualifications
- Daily lunch
- Private health insurance
- Training opportunities
TOR Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We are proud to offer an excellent and professional working environment and further career development to passionate professionals.
www.torhotelgroup.gr/career