General Manager

ONOMA Hotel, a modern lifestyle city hotel in Thessaloniki, is seeking an experienced General Manager to oversee all aspects of hotel operations. The ideal candidate will bring proven leadership, operational expertise and a hands-on approach to managing a dynamic hospitality environment.

Key Responsibilities

• Full responsibility for the daily operation of the hotel.
• Supervision and coordination of all departments (Front Office, Housekeeping, F&B, Maintenance, etc.).
• Cash handling oversight, revenue control and financial procedures management.
• Ensuring compliance with internal policies, procedures and quality standards.
• Leading, developing and evaluating hotel teams.
• Handling operational issues and guest complaints.
• Liaising with accounting, suppliers and external partners.
• Monitoring KPIs, budgets and performance targets.
• Ensuring a high-quality guest experience at all times.

Required Qualifications

• Proven experience as a General Manager or Senior Operations Manager in a city hotel.
• Strong knowledge of hotel operations and daily workflows.
• Solid understanding of cash handling, financial controls and cost management.
• Strong leadership, organizational and communication skills.
• Excellent command of Greek and English, both written and spoken.
• Familiarity with PMS, POS systems and reporting tools.
• Ability to work under pressure and make sound decisions.

• Competitive remuneration package, based on experience and qualifications.
• Stable and dynamic working environment.
• A role with real responsibility and operational impact.
• Career growth and development opportunities.

All applications will be treated with strict confidentiality.