Would you like to become part of the world’s most international company?
A company that pioneered cross border express delivery since 1969 and is now active in more than 220 countries and territories worldwide.
Join our team and discover how an international network that is focused on service, quality, and sustainability, can connect people, and improve lives through the power of global trade. And not just for our customers but for every member of our team too.
Job Purpose
Support delivery of Service Points programs and activities related to customer order processing, shipping, and returns in line with business plans and processes, Group guidelines and policies.
Key Tasks
- Under limited supervision, assist walk-in customers in service points for pick-up or hand-in of shipments
- Conduct activities related to sales, service and customer satisfaction
- Gather relevant information to respond to customer inquiries related to organizational products/ services
- Process data and generate routine reports as required
- Follow and achieve compliance with day-to-day organizational procedures and processes within service point