We are seeking a knowledgeable and
proactive IT Assistant to support our organization's technology
infrastructure. The ideal candidate will handle troubleshooting, system and
network maintenance, user support, and ensure the smooth operation of IT
systems and networks.
Key Responsibilities:
- Install,
configure, and maintain hardware and software systems, including servers,
workstations, and mobile devices.
- Knowledge
of VoIP Systems
- Monitor
network infrastructure and ensure optimal performance and security.
- Provide
technical support and training to users on hardware, software, and other
IT-related issues.
- Troubleshoot
system and network issues, diagnosing and solving hardware or software faults.
- Manage
user accounts, permissions, and access rights in accordance with company
policies.
- Ensure
systems comply with organizational policies, cybersecurity standards, and best
practices.
- Assist in
planning and executing IT projects, upgrades, and system integrations.
- Maintain
inventory of IT assets and documentation of systems and procedures.
- Collaborate
with vendors and service providers for technical support and procurement.