Are you a customer service expert with a passion for the financial industry? Do you thrive in a fast-paced environment where every interaction makes a difference?
If so, we're looking for you!
Apply now for the Banking Customer Agent role and become the key point of contact for valued customers!
As a Banking Customer Agent your responsibilities will include:
- Handling customer inquiries via chats, emails and calls.
- Providing swift and effective solutions with empathy and professionalism.
- Handling account verification and KYC (Know Your Customer) activities.
- Guide customers through digital banking platforms and assist with card-related inquiries, ensuring a seamless user experience.
- Communicate and collaborate with internal departments to resolve complex cases and provide a holistic service.
The ideal candidate for the Banking Customer Agent role has:
- Previous experience in customer service, preferably within the banking or financial sector.
- Strong verbal and written communication skills.
- Proficiency in English and Greek.
- Excellent problem-solving and multitasking abilities.
- Familiarity with banking systems and eBanking platforms is a plus.
- A positive attitude and a passion for providing outstanding service.
Our client offers:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A supportive and dynamic work environment.
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.