Front Office Agent
About Kivotos Mykonos
Kivotos Mykonos, the first boutique Hotel in Greece, opened its gates in 1993 and since then it has accommodated many Celebrities and people of great influence. It is located in the well-known sandy beach of Ornos, in Mykonos, and it is a perfect option for guests seeking relaxation and privacy paired with luxurious accommodation. It consists of 40 Suites and Villas, 2 restaurants and a Spa. Among the curated experiences it offers are private dining on the beach at Nero-Nero and sailing with the 25 meters privately owned yacht “Prince de Naufchatel”.
Your Role, Your Manager, Your Colleagues
In this role, you will have the opportunity to express your outgoing and caring personality by making our guests feel at home. You will be the ambassador not only of our Hotel but also of Mykonos, by sharing with our guests ideas on must-do activities & must-go places to enjoy our island outmost. Your job position is referring directly to a warm and open-hearted Front Office Manager and your colleagues are a mix of energetic and giving personalities who are passionate of offering memorable experiences to our guests.
A typical day at work looks like:
- Making our guests’ day with your heartfelt smile.
- Welcoming our guests and offering a warm farewell once they depart.
- Handling guests’ phone calls, concierge emails and reception administrative tasks.
- Making suggestions to our guests for all the must-go places and the must-do activities while on the island.
- Communicating and coordinating with all team members, special guest requests making sure all needs are met.
- Contributing in your team’s high morale by caring about their thoughts and feelings.
- Keeping your workplace a pleasant and safe environment for everyone to work.
- Being a shining star in our numerous guest reviews.
What you need to succeed in this role:
- A big smile and positive energy
- A people centric philosophy
- An excellent knowledge of English language, both spoken and written
- A minimum experience of 3 seasons in similar position, in a 5 star Hotel
- Knowledge of Fidelio PMS
- A willingness to contribute in a highly motivated team
- An ambition to step up your career
How we contribute to your dream job:
As the name suggests (Kivotos means Ark in Greek), Kivotos Hotels & Villas are both a working shelter for someone to feel safe and at the same time a solid ground to express yourself and grow fast. We are committed to:
- Listen to your needs with empathy
- Embrace diversity and inclusion in every possible way
- Support you through training, intuitive guidance and effective feedback
- Offer you competitive salary
- Provide you with Nutritious Meals and Curated Accommodation with WIFI and A/C
- Organize employee competitions, recognition days, discounts, team activities and pulse surveys that enhance your stay on the island and your work in our company
If you feel that the “Kivotos way of work” suits you, join the Ark!