Rooms Division Agents

Guest Arrival & Experience: Orchestrate seamless check-ins and warm welcomes, ensuring guests feel valued from their first moment

Personalized Service: Provide personalized recommendations and world-class service throughout the guest journey

Guest Interaction: Engage with guests as the heart of the role, handling inquiries and requests to create magical experiences

Coordination: Communicate guest preferences and needs across departments to ensure a seamless and unforgettable stay

Service Standards: Uphold the highest standards of service, contributing to holiday experiences that become lifelong memories

• Proven experience in any Room Division position, preferably in a 5* resort or hotel environment
• Degree/Diploma in Hospitality/Tourism
• Fluency in English
• Fluency in a second language (Russian, German, French)
• Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)
• Strong communicative, interpersonal, managerial & problem-solving skills

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement

Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training