A77 Suites, a member of Small Luxury Hotels of the World, is seeking a Front Office Agent to join our team in Athens.
This role is ideal for individuals who appreciate refined hospitality and demonstrate attention to detail, discretion, and a genuine connection with guests. As the first point of contact, you will shape the guest experience from arrival to departure, ensuring a seamless and memorable stay.
Key Responsibilities
- Welcome guests with a warm, professional, and personalized approach
- Manage check-in and check-out procedures efficiently
- Provide tailored information and recommendations
- Anticipate guest needs and ensure a seamless stay
- Handle guest requests and resolve issues with care
- Oversee front desk operations, including cash handling
- Coordinate with teams to support smooth daily operations
Requirements & Skills
- Previous experience in a similar hotel position
- Familiarity with PMS systems (Pylon is a plus)
- Strong communication and interpersonal skills
- Guest-oriented mindset with attention to detail
- Ability to multitask in a fast-paced environment
- Proactive, solution-driven, and team-oriented
- Fluency in English; additional languages are an asset
- Degree in Hospitality or related field is a plus
What We Offer
- A professional and supportive working environment within a luxury boutique property
- Opportunities for growth and development
- A team culture that values collaboration, initiative, and personal contribution
The position requires availability for variable shifts, including weekends and public holidays.
If you are passionate about hospitality and wish to be part of a team that values quality over volume, we would be happy to hear from you.