Customer Service Representative / Office Administrator

EY CLUB Health Card is looking to hire an Office Administrator / Customer Service Representative to join our team. 

Job Description:

The ideal candidate will be responsible for providing administrative and secretarial support, as well as delivering high-quality customer service. The role involves daily communication with clients, primarily in English.

Key Responsibilities

• Manage front desk operations and administrative tasks
• Handle customer inquiries and provide effective support
• Schedule and coordinate medical appointments
• Handle customer inquiries via phone, email (mainly in English)
• Maintain and update records using CRM/ERP systems

• Previous experience in a medical or diagnostic center (secretarial role will be considered an asset)
• Knowledge of medical and paramedical terminology (will be considered an asset)
• Excellent communication skills and fluency in English
• Strong organizational skills and attention to detail
• Consistency, professionalism, and willingness to work
• Good computer skills (CRM / ERP systems)

• Full-time employment
• Opportunities for professional growth and development
• Pleasant and supportive working environment
• Stable monthly salary
• Social insurance (IKA)