Sunrise Hotels own and operate 5 hotels in the centre of Protaras, Cyprus: Sunrise Pearl Hotel & Spa, Sunrise Beach Hotel, Sunrise Gardens Hotel, Sunrise Oasis Hotel & Waterpark and Sunrise Jade Hotel with the addition of the brand-new Sunrise Emerald opening in 2026.
In addition, Sunrise Hotels operate a wide range of à la carte restaurants across Protaras, offering international dining experiences.
To support the continuous efforts to improve quality, Sunrise Hotels are looking to recruit: Guest Relations Manager
Requirements:
- Degree in Hotel Management or Tourism related Degree
- Previous working experience in a hotel chain or luxury hotel
- Good knowledge of MS Office (Word, Excel Spreadsheets)
- Excellent knowledge of Greek and English Language
- Good knowledge of German or Russian language will be considered as an advantage
- Professionalism and Responsibility
- Excellent Communication Skills and Strong Organizational Skills
Duties:
- To handle guest requests and act as a main point of contact for enquiries
- To handle guest feedback and complaints and prepare reports
- To coordinate with Front Office, Housekeeping, F&B and other departments
- To assist with special events and guest celebrations
- To help achieve the hotels’ quantitative and qualitative objectives
Remuneration Package:
- Monthly salary, based on qualifications
- Annual Leave
- 13th salary, annually, one salary, proportionated to the period worked
- Accommodation
- Excellent work environment
- Customized vocational training and development programs