Spa Manager

Sandblu Resort is currently in search of:

Spa Manager

Sandblu: Shaping a new era of ultra-luxury hospitality in Santorini

Perched on the foothills of Ancient Thira, Sandblu redefines world-class luxury on the island of Santorini. Since first opening its doors in 2024, the resort has earned recognition among hundreds of guests 5-star reviews but also prestigious Media including Vogue, Travel & Leisure, Condé Nast Traveler, The Times, Robb Report and more. In 2025, we proudly launched Blu Restaurant in Imerovigli, extending the Caldera Experience, and received “Greece’s Best Hotel Restaurant 2025” award for Nectar at the World Culinary Awards.

With 66 exquisitely designed accommodation options, multiple exceptional dining venues, Aurora Spa, Nous & Soma Fitness Center, a kids’ club, several retail boutiques, a chapel and multi-purpose areas for bespoke events, Sandblu offers a complete, full-service 5-star resort experience, in a Cycladic village setting. From wellness retreats to one-of-a-kind in-house experiences for guests, every moment spent here is thoughtfully curated and made to be remembered.

As a fast-growing, award-winning company with headquarters in Athens, Sandblu partners with leading consortia, participates in international trade shows and fairs, and innovates towards a vision for building microcosm of extraordinary experiences across Santorini, with respect to the heritage and the local community. With a growth mindset and a commitment to excellence and constant improvement, Sandblu offers it all. It’s a flagship destination where every detail is intentional, and every guest journey unforgettable.

Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.

Job responsibilities:

• Oversee the daily operations of the spa, ensuring smooth, efficient, and guest-focused service delivery.
• Lead, supervise, motivate, and develop the spa team, including therapists and reception staff, ensuring high performance and continuous professional development.
• Recruit, onboard, train, coach, and conduct regular performance evaluations for spa employees.
• Ensure all spa treatments, services, and guest interactions are delivered in accordance with established protocols, LQA standards, and partner brand requirements.
• Maintain the highest standards of guest service, promptly resolving guest feedback, concerns, and complaints in a professional and timely manner.
• Develop and implement strategies to maximize spa revenue through effective scheduling, retail sales, treatment promotions, and upselling initiatives.
• Monitor departmental budgets, labor costs, productivity, retail performance, and operational expenses to achieve financial targets.
• Prepare operational reports, performance analyses, and monthly statistics for management.
• Ensure all treatment rooms, reception areas, relaxation lounges, changing facilities, and wellness areas are maintained to the highest standards of cleanliness, presentation, and functionality.
• Manage spa inventory, retail products, linen, equipment, and operating supplies, ensuring accurate stock control and timely replenishment.
• Coordinate maintenance requirements and ensure all spa equipment is properly maintained and operational.
• Ensure compliance with all health, safety, sanitation, hygiene, and company policies and procedures.
• Oversee spa reservations, scheduling, and workforce planning to maximize operational efficiency and guest satisfaction.
• Maintain strong relationships with product suppliers and partner brands while ensuring compliance with treatment and product standards.
• Collaborate closely with other hotel departments to ensure seamless guest experiences and support hotel-wide initiatives.
• Ensure accurate administration of spa systems, reports, payroll inputs, and operational documentation.
• Uphold the hotel's grooming standards and ensure all team members consistently present a professional appearance.
• Perform spa reception or operational duties when required to support business needs.

• Diploma or Degree in Spa Management, Hospitality Management, Business Administration, or a related field would be considered an asset. 
• Recognized qualification in Massage Therapy, Beauty Therapy, or Wellness is considered an advantage.
• Minimum 3 -5 years of experience in a supervisory or management role within a luxury spa or 5-star hotel environment.
• Proven leadership and team management skills.
• Strong business acumen with experience in budgeting, forecasting, revenue management, and retail sales.
• Excellent communication, interpersonal, coaching, and organizational skills.
• Strong guest service orientation with the ability to resolve concerns professionally.
• Proficient in spa management and booking systems (experience with Afrodite Spa Software preferred).
• Good knowledge of health, safety, hygiene, and sanitation regulations.
• Fluent in English; additional languages are considered an asset.

• Tailored Compensation | Salary package customized to fairly reflect your profile and expertise.
• Laptop & Mobile | Company-issued equipment to support your role.
• Staff Residences while in Santorini | Comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
• All-day Meal Plan while in Santorini | Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
• Exclusive Staff Privileges | Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
• Pathway to Growth & Development | Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
• Recognition & Rewards | Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose. 

Passion, precision, purpose – make this your own career story.  We are a team of passionate, creative professionals delivering heartfelt hospitality, where precision, warmth, and artistry define every interaction. We nurture growth, celebrate individuality, and empower our team to thrive in a culture built on collaboration and shared purpose.Your Worklife at Sandblu Warmth & Unforgettable Hospitality | Teamwork & Positive Energy | Kindness, Empathy, Integrity | Continuous Improvement | Learning Something New Every Day.At Sandblu, our teams are at the heart of every guest experience, embodying the spirit and values of our brand, as true ambassadors. Every element of the employee experience reflects the same attention to detail we offer to our guests. 

We are actively committed to their well-being, from modern accommodations and nutritious meals to a balanced, fulfilling and friendly work environment, where respect is protected. We open pathways for their growth and recognize their contributions, empowering them with every tool to make an impact at their job from day one, so they can bring their best selves to work every day. 

If you are driven to create extraordinary experiences and make an impact from day one, click on the "Application" tab to Apply!

RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.