In this position, as a Italian Ad-Sales Specialist, you will be the first point of contact for various customer enquiries - by phone, email, or chat - supporting businesses in achieving success through social media advertising solutions.
This role combines handling inbound warm leads with proactive outreach, requiring quick situational awareness and a results-driven approach to sales.
What You Will Do in This Role
As an Ad-Sales Specialist in our team, you will:
- Engage with existing clients (agencies or advertisers) via telephone, chat, and email.
- Manage a mix of inbound warm leads and outbound outreach, ensuring timely follow-up (e.g., calling assigned leads within minutes of receipt).
- Identify sales opportunities and provide clients with the most effective and tailored advertising solutions.
- Analyse and optimize marketing campaigns on behalf of your customers to drive measurable business outcomes.
- Carry out digital campaigns on behalf of clients and monitor campaign performance and success metrics.
- Identify campaign trends and act proactively to address challenges and enhance performance.
- Direct clients to appropriate specialists or support teams when additional expertise is required.
- Continuously enhance the customer experience by promoting optimal and effective use of advertising products.
Your Qualifications
Is a great match if you:
- Are fluent in Italian (minimum C1) and have a very good command of English (minimum B2).
- Have at least 1 year of experience in sales, with strong commercial awareness, energy, and confidence in achieving targets in a dynamic environment.
- Are adaptable and thrive in a fast-paced, transactional sales setting while maintaining a customer-focused and consultative approach.
- Have strong analytical, organizational, and creative thinking skills.
- Communicate effectively and build rapport easily, demonstrating excellent interpersonal and customer service skills.
Ideally, you already have:
- Experience in social media and/or digital marketing.
- Familiarity with online advertising platforms or performance marketing concepts.
What we offer:
- Indefinite contract
- Competitive remuneration package (14 Salaries)
- Opportunities for international Career through International Mobility program
- Employee events
- Private health insurance + Dental Care after 3 months employment
- Daily meal voucher in Up Hellas card per working day - €3 per day increasing to €6 per day after 1 year employment
- Free gym and other well-being activities
- Free rooftop cinema with Acropolis views
- Enjoy your lunch break at our brand new corporate cafeteria