12/01/2026

Guest Relations Agent

Τουρισμός - Ξενοδοχεία

ΚΕΡΚΥΡΑ

Πλήρης απασχόληση

Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.
Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.
VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.
Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.
Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.
Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.

Proven experience in a relevant position preferably in a 5* resort or hotel environment
Fluency in English
Fluency in a second language (Russian, German, French)
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)
Degree/Diploma in Hospitality/Tourism
Strong communicative, interpersonal & problem-solving skills

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training

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