Columbia Hotels & Resorts Ltd is seeking to recruit for its award-winning Columbia Beach Resort 5★ in Pissouri – Limassol a motivated and detail-oriented professional for the following position:
Reservations Officer
Join a rapidly growing company that invests in you & your career
We are looking for an organized and customer-focused individual to join our Reservations team, ensuring efficient handling of bookings and delivering excellent service to our guests.
Key Responsibilities
- Handle all reservation requests via phone, email, and online channels
- Process bookings accurately in the hotel PMS system
- Provide detailed information about hotel facilities, rates, and packages
- Maximize room revenue through upselling and effective rate management
- Monitor room availability and update inventory accordingly
- Coordinate with Sales, Front Office, and Housekeeping departments
- Maintain accurate reservation records and guest profiles
- Handle amendments, cancellations, and special requests
- Ensure prompt and professional communication with clients and partners
- Assist in preparing reports related to reservations and occupancy
Requirements
- Minimum 1–2 years of experience in reservations or front office in a hotel environment
- Familiarity with hotel PMS and booking systems
- Strong communication and customer service skills
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines
- Good organizational and multitasking skills
- Fluency in Greek and English (additional languages will be considered an advantage)
- Academic Qualifications
- Diploma or Degree in Hospitality, Tourism, or related field
- Relevant training in reservations systems will be considered an advantage
What We Offer
- Attractive remuneration package based on qualifications and experience
- Excellent working environment in a luxury 5★ resort
- Opportunities for professional growth and career development
Employment Opportunity
Only applications from EU Passport holders are accepted.
All applications will be handled with strict confidentiality and must be received no later than 15th May 2026.