Customer Service & Supply Chain Coordinator
Do you have experience in customer care and handling feedback?
Are you comfortable coordinating with internal teams and external vendors
to ensure on-time deliveries?
ManpowerGroup
Greece, on behalf of its client, a well-established industrial company, is
seeking a Customer Service
& Supply Chain Coordinator.
📌 Location: Viotia Region
📍 Working Model: on-site
Your work will include:
Acting as the Customer Service
& Supply Chain Coordinator, responsible for coordinating customer service
operations and supporting supply chain activities, including order processing,
customer communication, data entry and coordination with internal departments
and external partners to ensure timely and accurate delivery of products and
services.
More specifically:
- Manage
daily customer communication, confirmations, delivery updates etc.
- Coordinate
with production/warehousing, other departments & external vendors to
ensure on-time delivery as required
- Coordinate
shipments, negotiate carrier rates, and track consignments
- Record
and monitor orders, backorders, and ensure follow-up actions
- Act as a
liaison between sales, production, and logistics teams
- Update
CRM & ERP records and maintain data accuracy
- Analyze
and track supply chain data, identify issues, assist in implementing
process improvements and create reports
- Troubleshoot
operational issues, delays or other customer complaints
- Provide
administrative support to procurement
- Maintain
procurement files, vendor data and compliance records
What we are looking for:
- 3-4 years of experience in customer
service and supply chain operations
- Degree in Supply Chain Management
or Business Administration
- Fluent in English
- Familiar with ERP systems
(preferable Softone) and MS Excel
- Strong communication and
interpersonal skills
- Analytical, detail-oriented with
ability to manage multiple tasks
- Customer focus, results driven,
methodical and reliable
- Strong problem-solving skills
- Team-oriented mindset and can-do
attitude
- Trustworthy, self-confident and
self-motivated
Benefits:
- Competitive
salary
- Opportunities for
career growth and ongoing training
- Transportation
Expenses
- Bonus
👥 Recruitment Process:
If you are interested in this
role, feel free to apply directly. Our consultants will contact the candidates
who meet the profile’s requirements to arrange an interview.
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