Front Office Agent / Receptionist

Front Office Agent / Receptionist

Blue Sand Boutique Hotel – Folegandros

The hotel operates from May until end of October

Tasks & Responsibilities:

• Handle incoming reservation inquiries via phone, email, and online platforms
• Handle check-in and check-out procedures
• Welcoming and escorting guests to their rooms
• Promote property’s services, handles guest needs and requests
• Collaborate with other departments to ensure the guest's specific requests and preferences are met
• Handle guest complaints and resolve issues to ensure guest satisfaction
• Present bill to guest prior departure & handle room charges and payments
• Run daily reports 


Qualifications:

• 2+ years experience in similar position in a 4* or luxury/boutique hotel
• Proficient in hotel property management systems and reservation software (e.g. Webhotelier, Extranets, Pylon)
• Excellent command of Greek and English language both written and spoken, additional languages will be considered as an asset
• Strong communication and customer service skills
• Excellent attention to detail and accuracy
• Ability to manage multiple tasks efficiently and prioritize workload
• Excellent team working skills

The company offers:

• Complimentary employee stay
• Complimentary meals whilst on duty
• The provision of uniforms
• Competitive Salary
• Professional, dynamic and pleasant working environment 
• All required insurance