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Dutch Customer Service Advisor - Work from Home

Ημ/νία Δημοσίευσης: 22/09/2020
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

"Work from home" is the new normal in the business world!

The Dutch Customer Service Advisor is responsible for making business decisions that deliver superior customer satisfaction. This position requires strong communication skills as you will provide guidance to the Dutch speaking clients of one of the largest multinational companies.

If you are a fluent Dutch speaker, you would like to experience life living in Athens, Greece, and till then work remotely, then this your future job!
   
Tasks of a Dutch Customer Service Advisor - Work from Home include:

Act as the first point of contact for all the Dutch speaking clientele
Respond to customer inquiries via incoming calls, email and / or online chats
Maintain solid customer relationships with Dutch customers abroad by handling questions with speed and professionalism
Troubleshoot and resolve common technical problems
Delight customers with your knowledge and expertise in order to exceed their expectations

Απαραίτητα Προσόντα

A Dutch Customer Service Advisor - Work from Home will need to possess the following skills:
  • Native standard of the Dutch language
  • Fluency in English
  • Strong communication and listening skills
  • PC literacy & an internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload

Παροχές

The company offers the following benefits to a Dutch Customer Service Advisor - Work from Home:
  • A competitive benefits package (salary close to twice the min salary in Greece)
  • Performance or / and once-off bonuses
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accommodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Free Greek language lessons
  • Employee relations department supporting you to integrate to the Greek system
  • Fun HR initiatives
Why Randstad
  • We are the #1 HR Consulting firm in Greece;
  • We have a team of consultants, specialized in the recruitment of multilingual customer service agents;
  • You will be contacted by our team right after submitting your CV;
  • You will receive frequent feedback throughout the evaluation process.
 
 
Follow the link below & apply now!

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