Admissions Administration Officer – Maternity Leave Cover

UNIC Athens, the University of Nicosia’s academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking an Admissions Administration Officer to join its team on a fixed-term basis to provide maternity leave cover (one year term).

The role focuses on the efficient administration of the student admissions process, from responding to initial enquiries and processing applications to maintaining accurate records and supporting student registration. The successful candidate will help ensure continuity of admissions operations while delivering prompt, professional and personalised support to prospective students and other stakeholders.

Working closely with the Admissions team and relevant academic and administrative departments, the Admissions Administration Officer will manage multiple administrative priorities, monitor application progress and ensure that admissions procedures and communications are completed accurately and on time, particularly during busy admissions periods.

Responsibilities:

• Handle prospective student and applicant enquiries by email, telephone and in person, providing clear, accurate and courteous guidance on admissions procedures, requirements and deadlines.
• Receive, review and process applications and supporting documentation, checking submissions for completeness and following up on outstanding information.
• Maintain accurate and up-to-date applicant records in the CRM and Student Database (Exelixis), ensuring timely entry and appropriate handling of information.
• Monitor application progress, maintain organised records and follow up with applicants and relevant departments to support timely admissions decisions.
• Prepare and issue admissions correspondence, including acceptance letters and other applicant communications, in accordance with established procedures.
• Provide administrative support for student registration and related admissions processes.
• Coordinate with academic departments and internal stakeholders to obtain information, resolve routine admissions queries and support a smooth applicant experience.
• Assist with admissions reporting and the compilation of data on enquiries, applications, offers and registrations for the Director of Admissions.
• Support admissions-related events and activities, including open days, as required.
• Manage competing tasks and deadlines efficiently, maintaining accuracy, confidentiality and a high standard of customer service during peak periods.
• Perform any other admissions-related duties assigned by the Director of Admissions.

Qualifications:

• Diploma in Secretarial Studies or Bachelor’s Degree in Office Administration or Business Administration or equivalent; additional education or certifications in administration is an advantage.
• Previous experience in admissions administration, student services or a similar administrative/customer-facing role, preferably in higher education.
• Experience using CRM systems or student information databases would be an advantage.

Job-Specific Skills:

• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills in both English and Greek languages.
• Strong customer service orientation with a commitment to delivering a high standard of service.
• Excellent interpersonal skills.
• Proven ability to organise, prioritise, and manage multiple competing tasks while meeting tight deadlines.
• Ability to perform effectively under pressure in a demanding, fast-paced, and constantly evolving work environment.
• Ability to handle confidential information with discretion.

Personal Characteristics:

• Demonstrated ability to work effectively both independently and as part of a team.
• Reliable and punctual with a strong work ethic.
• Friendly and approachable demeanor in communications.

Application Procedure:

Interested candidates should submit the following documents through the University’ s online portal.

1. A CV.
2. A cover letter outlining their suitability for the role and motivation to join UNIC Athens.

Only shortlisted candidates will be contacted.

Candidates should be eligible to work in the European Union/European Economic Area.