About us
Kinsen provides comprehensive mobility solutions, including short-term (Rentals) and long-term (Leasing) vehicle rentals, as well as financing options for a wide range of vehicles and machinery from various brands. The company serves both corporate and private clients seeking flexible, alternative options to traditional ownership, consistently and reliably meeting mobility needs nationwide.
Kinsen has developed the brands of Europcar (the leading European provider of car rental services and mobility solutions) and “Goldcar” in Greece since 2020 and in 2025 Kinsen acquired Megadrive Autovermietung, the Austrian subsidiary of Europcar Mobility Group , thereby extending its activities in the Austrian car rental market.
About the Role
At Kinsen Hellas, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ company, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.
About the Role:
At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.
#YourRole in more detail
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Management and resolve customer complaints.
- Route calls to appropriate resources.
- Build sustainable relationships and engage customers by taking the extra mile.
- Manage incoming clients’ requests and leads.
- Make sure that all prospects/clients data are registered in our systems.
- Conduct all necessary administrative tasks to complete the sales cycle process.
- Handle all client’s requests and complaints.
- Develop internal and external relationships with customers and clients.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Provide customers the complete vehicle information with costs, terms, and conditions.
What will you bring
- 1-3 years previous experience in a customer support role.
- Fluency in both written and spoken English.
- Fluency in foreign languages will be considered a strong asset
- Familiarity with CRM systems and practices.
- Bachelor’s degree will be considered an asset.
- Excellent utility of MS Office.
- Strong phone and verbal communication skills along with active listening.
- Customer focus.
- Ability to multi-task, set priorities and manage time effectively.
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
On top of the challenging work environment, we are offering:
💸Competitive salary package and bonus scheme.
👩⚕️ Health and life insurance for you and your family.
🏢 Modern facilities, onsite occupational doctor and indoor parking
📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!
⭐Clear career paths & a developmental 360° feedback framework.
🎉Financially supporting employees’ post-graduation studies, marriages and newborns.
💰 Discounts on our company’s products
🏃♀️ A variety of company activities and family perks.
Think we match? Join us!
Equal Opportunity Employer
At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
#WeDriveYourDreams
*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.
All applications are considered strictly confidential