Reservations Agent

Portes Melathron S.A. is a modern hotel group in Halkidiki, bringing together the refined luxury of the Pomegranate Wellness Spa Hotel (5*) with the warm, family-friendly hospitality of the Potidea Palace (4*).

Driven by quality and by the people who represent us every day, we invest in teams who share a passion for hospitality and wish to grow within a structured and supportive environment.

Our goal is to create guest experiences that truly stand out — and this begins with the professionals who choose to become part of our team

Information:

Hotel: Pomegranate Wellness Spa Hotel (5*)

Location: Nea Potidea, Halkidiki

Contract: Full Employment

Start Date: January 2026

Qualifications:

• Management of incoming requests (email & phone).
• Act as reservations agent under the guidance of the reservations manager, insert bookings in the hotel reservations system, confirm booking forms, and use online systems GDS, B2B, and B2C.
• Perform any other duties that management may reasonably require.

Position Requirements:

• Degree in Hospitality/ Tourism.
• 2-3 years minimum work experience in 5-star properties in the same position.
• Excellent command of both English and Greek language is essential.
• Knowledge of an additional foreign language (preferably Russian or German) will be considered an asset.
• Strong computer skills.
• Knowledge of Channel Manager systems and Protel will be considered an extra qualification.
• Self-motivated, enthusiastic, and customer–oriented.
• Team Spirit.
• Excellent MS Office-Computer skills.

Benefits:

• Competitive salary package reflecting experience and qualifications
• Accommodation and full meal plan
• Opportunities for career development and professional growth
• Continuous training in luxury hospitality and wellness services
• Interaction with high-end clientele and exposure to premium service standards