Are you a customer service expert with a passion for the financial industry? Do you thrive in a fast-paced environment where every interaction makes a difference?
If so, we're looking for you!
Apply now for the Banking Customer Agent role and become the key point of contact for valued customers!
As a Banking Customer Agent your responsibilities will include:
- Handling customer inquiries via chats, emails and calls
- Providing swift and effective solutions with empathy and professionalism
- Handling account verification and KYC (Know Your Customer) activities
- Guide customers through digital banking platforms and assist with card-related inquiries, ensuring a seamless user experience
- Communicate and collaborate with internal departments to resolve complex cases and provide a holistic service
Our client offers:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A supportive and dynamic work environment
The ideal candidate for the Banking Customer Agent role has:
- Previous experience in customer service, preferably within the banking or financial sector
- Strong verbal and written communication skills
- Proficiency in English and Greek
- Excellent problem-solving and multitasking abilities
- Familiarity with banking systems and eBanking platforms is a plus
- A positive attitude and a passion for providing outstanding service