Leasing Customer Specialist

Are you an experienced professional with a background in client relations, technical support, and operational coordination?

We are looking for a dedicated Leasing Customer Specialist to join a global leader in the automotive industry. This is more than just a support role—it's an opportunity to manage the full vehicle service lifecycle and deliver premium customer excellence.

Take the next step in your career and apply today!

As a Leasing Customer Specialist, your key responsibilities include:

• Acting as the primary point of contact for our clients and drivers, ensuring a premium service experience.
• Handling and scheduling technical inquiries (repairs, maintenance, replacements) via phone and email.
• Reviewing and approving maintenance requests according to company policy.
• Monitoring repair expenses and negotiating with vendors and warranty providers.
• Managing and resolving driver issues to ensure high service standards.
• Coordinating with internal departments and external workshops for operational efficiency.

The ideal candidate for the Leasing Customer Specialist position, has the following:

• Proven experience in Customer Service, within the Leasing, Rent-a-Car, or Automotive sectors.
• Basic understanding of vehicle mechanics and maintenance requirements.
• Excellent verbal and written communication skills in both Greek and English.
• Ability to negotiate with suppliers and partners to ensure cost-efficiency.
• Proficiency in using CRM/ERP systems and Microsoft Office.
• Strong multitasking abilities, problem-solving mindset, and professional demeanor.

For the Leasing Customer Specialist position, our client offers:

• Competitive compensation package and vouchers.
• Transportation card
• Hybrid working model
• A stable and dynamic work environment within a leading organization.
• Private health insurance.
• Opportunities for professional growth and specialized training in the leasing industry.

If you have any questions, feel free to reach Mariam Awad at +30 6942201843 or mawad@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.