We are
seeking for a dedicated Night Auditor to join our team. This is an exciting
oportunity for someone looking to work in a fast paced enviroment and playing a
central role on making a difference in our guests' experience.
- Greeting guests and performing
all check in procedures in a professional and friendly manner.
- Provide information about the
hotel.
- Upsell & Cross Sell hotel
services to maximize revenue.
- Act as a concierge by providing
information about local attractions, services, events.
- Handle guests complaints and
issues in a timely and professional manner.
- Answer phone calls and respond
inquiries about room availability, rates and services.
- Handle reservations,
cancellations and special requests.
- Process guests check outs,
payments and invoicing.
- Maintain a clean and organized
front desk area at all times.
- Perform additional
administrative tasks when required.
- Complete all night auditing
procedures according to the SOPs and standards of the company.
- Report to the Front Office
Manager.