Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Guest Experience Management: Design and oversee tailored hospitality experiences, ensuring high-quality, elegant, and seamless service for all deluxe guests.
Team Leadership: Supervise and guide team members, identify training needs, monitor performance, and foster professional growth.
Feedback & Quality Control: Monitor guest feedback and reviews, taking proactive measures to resolve issues and continuously enhance service standards.
Interdepartmental Collaboration: Work closely with other departments to ensure coordinated and exceptional guest experiences.
Strategy & Improvement: Develop and implement strategies to enhance guest satisfaction, loyalty, and overall deluxe service standards.
Qualifications & Experience
- Proven experience in a similar role preferably in a 5* luxury hotel.
- Degree in Hospitality Management / Tourism.
- Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
- Fluency in English.
- Fluency in a second language.
- Knowledge of luxury service standards and guest experience enhancement strategies.
- Strong leadership, coaching, and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.