ENTERSOFTONE - Redefining Business Software in an AI-powered Future
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe. With more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a clear vision and deep expertise, ENTERSOFTONE transforms innovation into tangible business value. Leveraging Cloud, Web, and AI technologies, we deliver reliable, intuitive, and scalable solutions—including ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile apps, and industry-specific tools—that help businesses work smarter, move faster, and grow sustainably.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
Your Role
As a Technical Support Agent, you will support customers and resellers, provide guidance on Entersoft solutions, and collaborate with teams to ensure smooth operations.
Your Contribution to the Team
- Serve as a key contact for new and existing customers and resellers, providing guidance, answering questions, and supporting day-to-day needs.
- Capture customer feedback and communicate insights to the product and engineering teams.
- Advise and train users on Entersoft’s retail business solutions and software use.
- Liaise with consultants and developers’ teams to support smooth operations.
Your Qualifications & Competencies
- Bachelor’s or Master’s degree in Computer Science, Economics, or related fields.
- Eagerness to learn, proactive attitude, and passion for technology.
- Basic knowledge of databases (SQL) or software applications is a plus.
- Comfortable using MS Windows & Office.
- Strong communication, negotiation, and interpersonal skills.
- Able to prioritize tasks and multitask effectively.
- Availability for shift work
Your Benefits
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
📖 Funded training & development opportunities
🥪Catering food services