Front office agent

Are you a resident of Athens with experience in front office operations, looking to join the team of a prestigious, historic 5-star luxury hotel in the heart of the city?

If you believe you have what it takes, apply now for the position Front Office Agent

Responsibilities

• Greet guests warmly upon arrival and provide professional, courteous service at all times.
• Perform check‑in and check‑out procedures efficiently, following company standards.
• Answer incoming phone calls, emails, and inquiries, providing accurate information and timely assistance.
• Assist guests with luggage, transportation arrangements, and general questions.
• Maintain a clean, organized, and welcoming front desk and lobby environment.

Qualifications

• University / or relative school Degree in Tourism
• Working knowledge of Opera or similar pms
• Working experience in a similar position in the hospitality sector, preferably in an international, luxury environment
• Excellent command of the English language certified at Proficiency level
• Strong people and project management skills
• Problem solving skills. A can do attitude is a must.
• Organizing skills and coordination ability
• Analytical, and attention to detail
• Interpersonal communication skills, integrity and commitment
• EU National or Greek Resident

   

Benefits

• Competitive salary and premium work environment in a historic luxury hotel
• Complimentary meals during shifts
• Private health insurance
• Significant opportunities for professional growth and career advancement

For more information regarding this position, please call +30 6940435727 and ask for Maria Tsiouri.Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.