The Reception Officer - interim support (Quality and Procedures) works under the supervision of the European Union Agency for Asylum (EUAA) in performing some or all of the following tasks:
- Provide support to the Reception and Identification Service (RIS) at field level on reception, identification and registration procedures/regulations for applicants of international protection
- Support RIS in the implementation of Standard Operating Procedures (SOPs), guidance, operational and administrative tools
- Support RIS in implementing processes, workflows, tools and guidance that address local issues related to the administrative treatment/reception of applicants for international protection
- Support RIS staff with capacity building activities and on-the-job coaching on topics and tools related to the areas of reception, identification and registration of applicants for international protection
- Support in the implementation of quality monitoring/assurance mechanisms/tools aimed at ensuring quality and standardisation/harmonisation of procedures implemented at local level
- Provide hands-on support in administrative tasks and procedures related to (i) the Dublin III Regulation, (ii) the appointment by Public Prosecutors of temporary care takers for separated children, as well as (iii) referral of unaccompanied minors to specialised accommodation, (iv) the Voluntary Relocation Exercise
- Support RIS on the liaison/cooperation with other public authorities and other stakeholders on matters related to reception, identification and registration of applicants for international protection, in particular with local Asylum Service offices and with the Public Prosecutor
- Provide collective and individual information to applicants for international protection regarding the national/EU legal frameworks on asylum, reception, registration and identification procedures and/or procedures related to their case
- Participate in local meetings, either internally in RIS or with other local actors
- Attend and contribute to thematic, coordination or other meetings and workshops organised by RIS, EUAA and/or other actors at central level, that aim to enhance and harmonise activities, procedures, and tools on reception issues
- Attend regular meetings with EUAA at local level
- Participate in trainings organised by EUAA or other stakeholders locally or in other locations, when requested
- Provide to EUAA regular analytical and statistical reports of provided services, challenges faced and best practices observed
- Draft documents, templates, minutes and reports
- Perform any other tasks in the interest of the service, relevant for the specific profile