RESTAURANT MANAGER

5* Hotel & Spa in Kriopigi, Halkidiki 

is looking for the summer season 2019 for a:

Restaurant Manager

The Restaurant Manager will be entirely responsible for the organization, direction and control of the restaurant operations, staff and service, ensuring maximum efficiency and guest satisfaction, according to the company standards.

 Responsibilities:

• Coordinate and supervise all daily service operations, allocate service staff duties, and weekly rota planning.
• Manage and train staff regularly, monitor their performance and ensure team members consistently maintain well groomed appearance and high levels of customer service.
• Greet customers in a warm and courteous manner, anticipate and address guests' service needs.
• Handle all requests and complaints with an exceptionally professional manner, maintaining good customer relationships with guests.
• Planning special events, banquets and conventions and coordinate their execution.
• Liaise between kitchen staff and floor staff and communicate to Chef any issues regarding food quality.
• Keep track of the stock supplies and make sure health and safety regulations are met.
• Communication and cooperation with the other hotel departments (Reception, Housekeeping, Maintenance, Supplies etc.).

• Degree in Hospitality/Tourism (preferably).
• 4+ years’ experience in similar position, preferably in a 5 star hotel or a luxury restaurant.
• Excellent command of the English language. Any other extra language will be considered as an asset.
• Proficiency in Point of sale (POS) software.
• Food and Beverage knowledge.
• Excellent knowledge of the Serving Art in Buffet & Α’ la Carte Restaurant.
• Strong communication & interpersonal skills and excellent customer interaction & service skills.
• Teamwork spirit with positivity, leadership and motivational skills.
• Be flexible and capable to work under pressure, be proactive and responsible, possessing strong organizational with a customer-centric attitude.
• Must possess problem solving skills, high attention to detail and talent in selling to customers.

• A competitive remuneration package.
• All required insurance and packages.
• Accommodation, full board - daily meals.
• Professional working environment.
• Further career development.