Are you an experienced operations professional with a background in facility management and a passion for leadership?
Do you possess the strategic mindset required to organize and optimize complex projects in a dynamic environment as a facilities operations manager?
We are looking for a high-caliber facilities operations manager to take over the overall functional management of company projects and operational support for all provided services.
As a facilities operations manager your main responsibilities will include:
- Strategic Leadership: Guiding, organizing, and controlling project teams while ensuring service quality and strengthening cooperation with other departments.
- Operational Oversight: Organizing, managing, and supervising all company functions related to Facility Management.
- Team Management: Monitoring, evaluating, and guiding Account Managers, Facility Managers, supervisors, and technical teams.
- Performance Excellence: Ensuring the qualitative and quantitative performance of projects based on both contractual and internal specifications.
- Financial Management: Monitoring the financial performance of projects, analyzing deviations, identifying productivity improvements, and implementing actions to increase profitability.
- Commercial Support: Participating in the pre-costing process for new projects or changes to existing contracts and supporting the management of existing customer relationships.
- Reporting & KPIs: Developing and monitoring KPIs and SLAs for continuous performance improvement.
- Strategic Planning: Participating in the formulation of the company’s operating strategy and business planning.
- Organizational Development: Proposing organizational changes or the redistribution of human resources.
- Cross-departmental Coordination: Coordinating with HR, Procurement, Finance, Quality, and IT to ensure the smooth operation of projects.
- Resource Approval: Approving reports, plans, and needs for materials or equipment.
- Customer Care: Monitoring customer complaints and supporting their immediate resolution.
- Compliance: Overseeing adherence to Health & Safety policies and ISO standards.