Job Title: Restaurant Manager
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative 5* resort committed to excellence and growth. We are seeking a highly motivated Restaurant Manager to lead our dining team and ensure that every guest enjoys a memorable culinary experience.
Job Role: As a Restaurant Manager at Miraggio Thermal Spa Resort, you will oversee the daily operations of the restaurant, manage and inspire the team, maintain high-quality service and food standards, and ensure guest satisfaction while driving profitability
Key Responsibilities:
- Staff Management: Recruit, train, schedule, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders. Provide leadership, coaching, and performance feedback to maintain a professional and motivated team.
- Guest Services: Ensure the delivery of exceptional guest service by overseeing the greeting, seating, and service of guests. Address guests’ concerns and ensure their dining experience meets or exceeds expectations.
- Quality Assurance: Monitor and uphold food and beverage quality, presentation, and service standards in line with the restaurant’s concept and menu specifications.
- Order and Inventory Management: Oversee ordering, inventory control, and supplier relationships to manage costs effectively while maintaining product quality and availability.
- Financial Management: Prepare and manage the restaurant's budget, monitor expenses, and maximize revenue. Handle cash and credit card transactions, maintain accurate financial records, and ensure proper cash handling procedures.
- Menu and Beverage Knowledge: Stay updated on menu items, daily specials, wine selections, and cocktail offerings. Guide guests with informed recommendations.
- Table Maintenance: Ensure dining areas are well-organized, clean, and appropriately set, maintaining ambiance and service readiness.
- Safety and Compliance: Ensure the restaurant's compliance with health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.
- Guest Feedback: Collect and analyze guest feedback, implementing improvements to enhance service and guest satisfaction.
Requirements:
- Bachelor's degree in hospitality, tourism, or a related field is preferred.
- Strong leadership in hospitality with a proven ability to manage and inspire teams.
- 2–3 years of proven experience in restaurant management or a similar hospitality leadership role.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication and interpersonal skills.
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Strong organizational skills, with the ability to prioritize tasks, work under pressure, and manage a multitask role effectively.
- Availability to work in shifts, including evenings, weekends, and holidays.
Benefits:
- We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth.
- We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service, join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
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