COME ON A JOURNEY WITH US!
We are looking for a: Global Travel Consultant
Our Global Travel Consultant is all about providing support, transforming potentially negative experiences into positive outcomes, and seizing the opportunity to become a loyal Excite ambassador in our travel agents and travel partners.
- Effective and efficient. Managing large amounts of calls from global Travel Agents in a timely manner
- You know the script and you know it by heart. Memorizing best practice call center “scripts”
- Lead the way. You will teach our travel agents how to quote and book accommodation, transfers, activities and ferries
- Flexibility. When managing bookings, you know you might need to amend, cancel items or allocate offline payments, if the Travel Agent needs it. You are ok with this.
- Smile and dial. You build strong relationships with new and existing agents and travel partners. Your direct competition is your “frenemy”
- Victorious. Meeting personal/team qualitative and quantitative targets