On behalf of our client, a luxury boutique hotel with 16 suites, we are looking for a Front Desk Receptionist to joi the team for the upcoming season.
What to expect:
All UWORC Αmbassadors, are offered free 45 min sessions every month with our Mental Health Counselor- Thriving Soul upon request. Visit www.uworc.com to discover more about our benefits!
- Maximum of 9 working hours per day, including a 30 minute break.
- Rotated Shifts (7:30-16:30 & 15:00-00:00)
- Days off according to agreement.
- All wages and benefits are included as required by law.
- Two meals per day.
- Accommodation outside the establishment with cohabitation(maximum 2 colleagues in every room)
- Opportunities for professional development
- Friendly and collaborative work environment
- Cooperation period: 20/04/2024-31/10/2024
The Role:
- Greet guests with a friendly and professional demeanor.
- Assist guests with check-in and check-out procedures.
- Provide information about hotel services, facilities, and local attractions.
- Handle guest inquiries, requests, and concerns promptly and courteously.
- Manage reservations, including booking, cancellations, and modifications.
- Ensure accurate and up-to-date information on room availability.
- Collaborate with other departments to ensure seamless coordination of guest services.
- Answer phone calls and respond to emails in a timely and professional manner.
- Relay messages, information, and requests to the appropriate staff members.
- Keep the team informed about any relevant guest feedback or issues.
- Maintain an organized and tidy front desk area.
- Handle cash and card transactions accurately.
- Assist with administrative duties as assigned by the management team.
- Address and resolve guest concerns or issues with efficiency and professionalism.
- Collaborate with other departments to ensure swift resolution of guest problems
Skills that can make you outstand in this role.
Missing some? You will still be considered as valuable ambassador.
- Previous experience in a similar role within the hospitality industry is preferred.
- Degree in hospitality field will be an asset.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with hotel management software is a plus.
- Fluency in English and additional languages is an advantage(French).
Next Steps:
- Quick and easy online application by attaching your CV in PDF or WORD format.
- Register to our platform as Ambassador (follow the steps at www.uworc.com)
- Our recruiters will contact you in order to set up a zoom meeting.
- We will put you in touch with the hotel managers to finalize the agreement.