Guest Check-In/Out: Handle
guest check-in and check-out efficiently and professionally.
Guest Service:
Provide information, answer inquiries, and assist guests with any special
requests.
Reservations: Manage
bookings, cancellations, and room allocations accurately.
Cash Handling:
Process payments, issue invoices, and handle cash or card transactions
securely.
Coordination:
Communicate effectively with housekeeping and other departments to ensure
smooth guest experiences.
Standards & Compliance: Maintain reception area presentation and follow hotel
policies, safety, and confidentiality standards.