Customer Service Representative - Athens

We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!

The role - Taking the wheel at Hertz

• CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.
• SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.
• PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.
• TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!
• VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.

Your skills - What you’ll need for a great journey 

• Passion for customer service, with willingness to go the extra mile for customer satisfaction
• Enthusiastic, flexible and positive attitude towards selling
• Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus
• Valid Driving license
• Willing to work on a shift rotation basis.

Why Choose Hertz Autohellas?

• CUSTOMER-CENTRIC CULTURE - We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction.
• DYNAMIC WORK ENVIRONMENT - Say goodbye to monotony! Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration.
• DRIVE DIVERSITY - At Hertz, we offer a car fleet that covers every taste and need. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our team.
• BRAND RECOGNITION - Be part of an international organization with presence in 9 countries, 160 sales points, a fleet of over 55.000 vehicles and 1.700 employees at the core of its business.
• TRAINING - We believe in investing in our team. You'll receive comprehensive on-site and online training to master the art of sales and customer service, ensuring you have all the support needed for a smooth and confident start.
• DEVELOPMENT - Be the first candidate to apply and explore career development opportunities our company has to offer.

Join us in making every journey an adventure!