Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Assistant Housekeeping Manager to ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and orderliness.
Job Role : The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in the overall operation and management of the housekeeping department. They ensure that the highest level of cleanliness and guest satisfaction is maintained in all areas of the property.
Key Responsibilities:
- Staff Supervision: Assist in recruiting, training, and supervising housekeeping staff. Provide ongoing guidance, support, and performance evaluations
- Inventory Management: Oversee the inventory of cleaning supplies, linens, and amenities. Place orders for supplies as needed and ensure efficient usage to minimize waste
- Cleaning Standards: Ensure that all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the established standards. Address any cleanliness or maintenance issues promptly
- Scheduling: Assist in creating and managing work schedules for the housekeeping staff to ensure adequate coverage while managing labor costs efficiently
- Quality Control: Conduct regular inspections to verify that cleaning and maintenance tasks are completed correctly and that rooms are ready for guest occupancy
- Guest Satisfaction: Monitor guest feedback and reviews related to housekeeping services and take appropriate actions to address concerns or complaints promptly
- Safety and Compliance: Ensure compliance with health and safety regulations, as well as the hotel's housekeeping policies and procedures. Maintain a safe work environment for the housekeeping team
- Staff Training: Assist in providing training and development opportunities to staff, including safety procedures, cleaning techniques, and customer service skills
- Communication: Collaborate with other departments, such as maintenance and front desk, to coordinate efforts and address any housekeeping-related issues or guest requests
- Reports and Documentation: Prepare reports on housekeeping operations, including occupancy rates, supply usage, and maintenance issues. Maintain accurate records and documentation
Qualifications:
- High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus
- Prior experience in housekeeping, with at least 2-3 years in a supervisory or managerial role
- Strong leadership and communication skills
- Knowledge of housekeeping procedures, cleaning techniques, and safety standards
- Familiarity with housekeeping software and basic computer skills
- Attention to detail and a commitment to delivering high-quality service
- Ability to work under pressure and adapt to a dynamic, fast-paced environment
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are passionate about housekeeping join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
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