Support Operations: Assist
the Spa Manager in overseeing daily spa operations, ensuring smooth workflow
and high guest satisfaction.
Team Supervision:
Support in scheduling, training, and supervising spa staff, maintaining service
standards and professionalism.
Guest Relations: Handle
guest inquiries, requests, and complaints promptly and effectively, ensuring a
seamless spa experience.
Financial Support: Assist
with revenue monitoring, cost control, inventory management, and preparing
performance reports.
Service Quality: Ensure
cleanliness, hygiene, and safety of treatment rooms, spa facilities, and
equipment.
Marketing & Promotions: Support in promoting spa services, special offers,
and packages to maximize guest engagement and revenue.
Administrative Tasks: Manage bookings, maintain guest records, and oversee
supply orders as required.