Resort: Ikos Aria
Location: Kos Island, Greece
Contract: Full Time /seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real pur-pose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Your main purpose
Mission: As a Guest Relations agent, you will design tailored hospitality experiences for our customers by providing friendly, efficient, and elegant service.
Arrival: Greet all arriving in-house guests to emphasize personalized service. Escort guests to the room. Show and inform about all the hotel facilities. Write and distribute guest letters, cards, invita-tions, and several gifts.
Tailored service: Liaise closely with Reception, Housekeeping, and F&B regarding VIP amenities and special requests. Monitor guest satisfaction and report all guests' feedback. Distribute Internal Ques-tionnaires to the guests upon departures.
What will you bring
- Friendly and passionate personality, capable of seeing value in everyone and everything.
- Proven experience as a Front Office Receptionist, ideally in a 5* resort or hotel environment.
- Fluency in English. A good command of another language would be a plus.
- Degree/Diploma in Hospitality/Tourism.
What we offer
- Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
- Grow: Have room to grow and develop via numerous opportunities for learning, professional devel-opment, and career advancement.
- Care: Competitive remuneration package