Captain duties and responsibilities
- Greet and escort customers to their tables
- Assist with menu selections.
- Able to anticipate any unexpected guest need and react promptly and tactfully.
- Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
- Set tables according to the type of event and service standards.
- Record transactions/orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverage.
- Responsible for clearing, collecting, and returning food and beverage items to the proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guests and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each shift.
- Complete closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Any other duties related to food and beverage service assigned by the manager.
Requirements and skills
- Proven work experience as a Captain
- Hands-on experience with cash register and ordering information system
- Attentiveness and patience for customers
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Team spirit
- High school diploma; food safety training is a plus
- Should have a pleasing personality.
- Excellent guest service skills.
- Good knowledge of food and beverage service.
Net Salary range: € 1,500
The Mother Company:
The mother company; beholding a diversified portfolio of brands and active projects, aiming to produce tasteful experiences and to serve a selected clientele of whom are seeking refinement & quality. The inspiration is drawn through contemporary luxury lifestyles.
In a city that boasts with heart and love for good times, a magic seed was planted. Conceived with the first restaurant on the banks of the River Nile, and growing to become the multidisciplinary TLT Concepts. Our Family of brands offers nothing short from excellence in hospitality, retail, entertainment, concept design, event management, signature branded residences and more...
About the brand:
As the brand continues to nurture its tree,The Lemon Tree &Co. branches out to Greece; embarking on a new Journey beyond borders and across seas, our new haven in an emerging metropolitan summer gem tucked along the Athenian Riviera, metamorphosed into something grander, something synonymous with opulence and refinement.
As our reputation for exquisite cuisine and impeccable service grew, so did our ambitions. Guided by a vision of transcending boundaries and redefining hospitality. In the heart of Athens, with its sand fringed beaches and timeless allure, overlooking the azure waters of the Mediterranean, we found our canvas—a pristine stretch of coastline destined to become our sanctuary of sophistication and serenity. Unveiling our latest masterpiece,The Lemon Tree & Co. Athens Riviera.