Περιγραφή
Who We Are
North Santorini is a Luxury 5 stars Spa Hotel in Santorini Island located at Pyrgos village an upcoming and lively area, hosting international guests with diverse backgrounds from all over the globe. The hotel operates also Akau restaurant a gastronomic destination with a unique breath-taking overview serving flavours of popular Nikkei Cuisine, the Natura Spa a wellness Spa inspired from the fundamental elements of Santorini and a fitness area.
Απαραίτητα Προσόντα
Job Brief and Purpose
The Night Auditor is responsible for ensuring that the night operation at North Santorini Luxury Spa Hotel is to the highest standard. With a detailed knowledge of the North Santorini Luxury Spa Hotel and its concept, you will carry out duties as directed by your managers, with a professional approach towards our guests, members and other employees.
Main Duties and Tasks
• Anticipate guest needs to enhance quality service in order to improve guest satisfaction and to train your department to deliver the same
• To respond professionally to Guests´ complaints and / or comments, ensuring the Hotels Manager and General Manager are kept fully informed, at all times
• To perfom and monitor day-to-day activites of the department including (but not limited to):
• Checking-in and checking-out guests and members
• Concierge-tasks
• Receive and handling reservations
• Handling our telephone switchboard
• Control of all operational and administrative duties at the reception and reservations
• Observance of order, cleanliness and safety in the public areas of the hotel
• Guest complaints management
• Admission during special events
• Provide Management team with the daily Closing Reporting and Daily Snapshots
• In charge of the Health & Safety and well being of the Hotel and its Guests during the Night shift
Παροχές
Benefits
North Santorini Luxury Spa Hotel offers one of the most competitive salaries in the industry with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.
North Santorini Luxury Spa Hotel offers seasonal working contracts, accommodation, and milestones rewards.