Back Office Administrator - Remote

Are you detail-oriented, analytical, and driven by operational excellence? We are looking for a focused Back Office Administrator to join a well-known company in the financial technology sector.

As a Back Office Administrator, you will:

• Oversee the end-to-end processing of new merchant applications, ensuring all documentation is accurate and complete.
• Act as the 2nd level point of contact for complex account issues, collaborating with Compliance and Risk teams to clear hurdles.
• Perform regular audits of POS and e-commerce account configurations to ensure they align with client contracts and internal standards.
• Execute the back-end setup for POS equipment and e-commerce gateways, ensuring all digital parameters are correctly mapped before a client goes live.
• Coordinate between Sales, Technical Support, and Finance to resolve discrepancies in merchant data or system settings.
• Identify recurring administrative issues and suggest improvements to streamline the onboarding workflow.

What We Are Looking For:

• Excellent computer literacy, specifically with CRM systems (like Salesforce or Zendesk), Excel, and database management.
• Fluency in English (written and verbal) to document processes and communicate clearly with internal stakeholders.

Skills:

• Strong attention to detail with the ability to spot errors in complex data sets or documentation
• The ability to manage a high volume of tasks independently while meeting strict operational deadlines

The Benefits:

• Balance your time between our modern office and home.
• Career progression opportunities within a major financial organization.
• Restaurant tickets provided monthly.
• Continuous training and professional development in the evolving fintech landscape.
• A professional, supportive, and focused work environment.

If you believe your profile could be a good match to this Back Office Administrator role, apply online now! 

Have some questions first? Feel free to contact Dimitra Spanou (T. 694 0276058).  

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.