Nestled
on the emerald island of Corfu, Angsana Corfu Resort & Spa — the
first Banyan Group property in Europe- blends Asian heritage with Mediterranean authenticity, creating a world where culture, sustainability, and wellbeing
flourish together. We foster a team spirit built on continuous learning, collaboration, and care — for our guests, our people, and our
community. If you are passionate about hospitality and eager to grow within a
dynamic international environment, we would love to meet you.
Our
2026 hiring season is open, and we’re looking to bring new associates for our Front
Office & Guest Relations Team! We are seeking a Guest Relations Agent / Concierge professional to join our exceptional team, ensuring
that every guest’s needs are met with personal, impeccable service throughout
their stay!
Position: Guest Relations Agent/ Concierge
Job Type: Full
time, seasonal contract
Location: Corfu,
Greece
As a Guest Relations / Concierge team member, you will be the epitome of luxury
service, helping guests create unforgettable memories at our resort. Whether
assisting with special requests, organizing bespoke experiences, or providing
expert local recommendations, you will play a key role in ensuring that each
guest receives unparalleled service during their stay.
Key Responsibilities:
- Anticipate and
fulfill guest needs by providing expert advice, services, and recommendations
for activities, dining, transportation, and excursions
- Assist guests
with reservations, including dining, spa treatments, activities, and local
tours, ensuring they have access to exclusive experiences
- Handle special
guest requests with a high level of attention to detail, ensuring personalized
and seamless service
- Provide
information on local attractions, events, and entertainment, tailoring
recommendations to individual guest preferences
- Coordinate guest
services with various resort departments to fulfill requests and maintain guest
satisfaction
- Manage and
resolve guest inquiries or concerns, ensuring that any issues are addressed
swiftly and professionally
- Maintain
up-to-date knowledge of resort services, amenities, and local happenings to
provide accurate information to guests
- Ensure
that all guest interactions reflect the luxurious brand standards of Angsana
Corfu Resort & Spa
Benefits & Offers:
- Competitive
salary and benefits package (including accommodation and full board meals)
- Ongoing
trainings, around department & company standards
- Opportunity to
travel through our cross-exposure programs (work in other Banyan Group
properties at the winter period)
- Professional
development and career advancement opportunities
- A supportive and
collaborative work environment
- Membership of
ALL Heartist Accor staff card, offering staff rates across all Accor properties
worldwide
What We’re Looking For:
- Previous
experience in a guest services, concierge, or similar hospitality role at a
luxury resort or hotel
- Excellent
communication skills in English; knowledge of additional languages (such as
Greek, French, or German) is a strong advantage
- A passionate,
service-oriented personality with the ability to anticipate and fulfill guests'
needs
- Strong
organizational and multitasking skills, with the ability to manage a variety of
tasks at once
- A deep knowledge
of Corfu and the surrounding areas, or the willingness to learn and share this
knowledge with guests
- Discretion and
confidentiality, especially when dealing with high-profile guests or sensitive
requests
- A professional,
polished appearance and demeanor in line with 5-star standards
How to apply:
Please
submit your CV.
Angsana
Corfu Resort & Spa is an equal-opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for all employees.
https://www.angsana.com/en/greece/corfu