MSC MEDITERRANEAN SHIPPING COMPANY seeks “Training Business Specialist” for its Piraeus based Shared Services Center.
THE ROLE
Within the Training Team and under its governance and methodology, the Training Business Specialist coordinates and facilitates the design, development and adoption of the MSC e-Learning courses, creating engaging and compelling course content.
Together with the other members of the Training Team, he/she will manage the MSC e-learning platform, where the trainings are stored and shared with all MSC employees at a global level.
He/she also reviews the training material before the publication, using and maintaining customized templates and communicating with the dedicated training team in Chennai, on a daily basis.
KEY RESPONSIBILITIES
• Create and review training supporting material and media (video tutorials, audio, guidelines, assessments, simulations, role plays, games).
• Make sure the training material respects defined templates, approach and quality standards.
• Use the LMS as a system admin.
• Improve design, illustrations and animations in collaboration with the design team.
• Establish a trusted relationship with all stakeholders, to ensure their full collaboration to the creation and review of the training content.
• Promote the use of e-Learning courses among Agencies’ and HQ employees, with a special focus on Key Users.
• Provide reporting and support documents in time, as required by the management team.
• Participate to the enrichment of the training plans.
• Track trainees’ performances using reports and dashboards from the LMS and from Power BI.
• Craft and send periodical newsletters.
• Evaluate the effectiveness of training programs.
QUALIFICATIONS AND EXPERIENCE
Experience:
- Working experience in instructional design
- Good knowledge of learning theories and instructional design models
- Familiarity with traditional and modern training methods, tools and techniques
- Ability to write effective copy, instructional text, audio and video scripts
- Experience with Articulate or other authoring tool
- Experience and knowledge of an LMS (Cornerstone especially)
Qualifications:
- Fluency in English (oral and written)
- MS Office and collaboration products
- Attention to details
- Excellent communication skills
- Positive approach
- Good team player
- Good coordination & collaboration skills
- Good adaptation skills
- Fluency in other languages such as French, Spanish, Portuguese (oral and written)
- Video editing and graphic design
- Understanding of Large global IT organization and processes
- Understanding of maritime shipping operations or related
Join the MSC family of over 70.000 employees worldwide enjoy the limitless possibilities of working in one of the leading shipping companies of the world.