Join as our Maître D' Hotel the distinguished team at Liostasi, a renowned five-star luxury boutique hotel, in the heart of Cyclades, member of Small Luxury Hotels (slh). Our hotel is known for its exceptional F&B service, offering guests an exquisite dining experience from morning to late night. We are seeking a professional with a passion for hospitality and a commitment to excellence.
About the Role:
As the Maître D' Hotel, you will oversee our diverse F&B operations, including a bustling breakfast service, a relaxed lunch by the pool, and an elegant fine dining experience in the evening. Your role will be pivotal in managing restaurant bookings, always ensuring seamless service, and leading the F&B team to deliver outstanding guest experience.
Key Responsibilities:
- Operational Management: Supervise the F&B operations across different service periods – breakfast, lunch, dinner, bar service and room service
- Restaurant Bookings: Manage restaurant reservations, optimizing seating and dining experiences for guests
- Team Leadership & Training: Lead, motivate and train the F&B team, ensuring high performance, efficient service delivery. foster a work environment emphasizing empowerment, respect, and passion for service
- Product Knowledge: Have a thorough understanding of all menus, to assist guests and guide the team. Demonstrate exceptional knowledge of all aspects of F&B
- Quality Control: Ensure all F&B areas are clean and safe, staff are well-groomed, and the culture of hospitality is in line with the hotel's high standards
- Feedback and Recovery: Address guest feedback effectively and implement service recovery procedures as needed
- Collaboration with Cost Control: Work closely with cost control for F&B orders and purchases while maintaining costs in line with budgets