Customer Service Coordinator

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a leading innovative biopharmaceutical company, for a dynamic professional to cover the following position:

Customer Service Coordinator

Job Description

•  Communicate with customers, provide updates on their orders, and resolve any issues.

•  Enter, update, and manage customer orders in the ERP system based on their needs and stock availability.

•  Coordinate with third-party logistics partners to ensure smooth and timely deliveries.

•  Prepare invoices, maintain electronic invoicing processes, and keep daily sales reports updated.

•  Follow all company procedures and policies, handle customer complaints professionally, and report any service issues to management.

•  Bachelor’s degree and at least 1 year of experience in a similar role.

•  Strong understanding of customer service principles, practices, and CRM or service-related software.

•  Up-to-date knowledge of relevant technologies and tools.

•  Very good communication skills with a strong customer-focused approach.

•  Ability to guide or supervise others when needed.

•  A supportive and organized work environment with opportunities for learning and development.

•  Competitive salary and benefits based on experience and qualifications.

•  Opportunities for career growth and advancement within a large, established company.

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.