Office Agent

DIRIGO is a fast-growing company operating in the boutique hospitality, financial, and events management sector. We are dedicated to providing exceptional experiences to our clients and guests.

We are currently seeking a motivated candidate to join our team. The ideal candidate will be responsible for effectively communicating with clients, providing them with timely and professional assistance, and ensuring a high level of customer satisfaction.

Responsibilities:

• Answering phone calls, taking messages, and handling email correspondence promptly and efficiently.
• Providing exceptional customer service to clients at all times, addressing inquiries and concerns with professionalism and courtesy.
• Assisting the Reservations and the Accounting Departments with various tasks, as needed.

• Excellent command of the English language.
• Strong communication skills and telephone manners.
• Proficiency in PC literacy, including MS Office applications.
• Customer-friendly attitude with a strong focus on delivering a positive experience.
• Ability to work effectively as part of a team.
• Reliable and dedicated work ethic, with the flexibility to work morning and afternoon shifts, as well as weekends, if required.

• A friendly and dynamic working environment conducive to personal and professional growth.
• Emphasis on values and work-life balance, fostering a supportive workplace culture.
• Opportunities for formal training, coaching, and mentoring to enhance skills and competencies.
• Group Health Insurance (after the first 12 months).