ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives across all sectors.
ICAP Executive Search & Selection on behalf of its client, one of the leading companies in cyber security services, is seeking for a:
IT Administrator - Ref. 6408/ITA/ESS/GR
We are seeking for an IT Administrator to join our client’s team and ensure their internal IT infrastructure is fully operational, updated and protected so that all departments operate seamlessly. This position will manage the day-to-day, support ticket flow, hand off incidents.
Responsibilities
- Participate in tasks for the IT Department across all its global offices
- Provide 2nd Level support for IT Engineers
- Manage and organize monitoring requirements, dashboards and notifications to quickly identify IT issues
- Liaises with suppliers/IT vendors, in order to expand infrastructure, repair, manage licensing and meet any operational requirements towards IT service efficiency
- Ensures and demonstrates compliance with ISO27001/ ISO9001 and the applied Information Security Policy
- Maintain IT Asset Registry and provide an ITIL ready ticketing communication with internal and external parties
- Provide appropriate reporting, relative to ticket handling and SLA, contracts and licences renewals, EoS status and rest of mandatory IT needs